Building products that help people work, learn, and grow.
Technical Operations leader focused on AI, automation, analytics, and product development — and the founder building a studio of products around them.
What I'm building
Featured products
A studio of products in active development — each solving a real problem I kept running into.
Andrew Nguyen
Orange County, California
The founder
Andrew Nguyen
Technical Operations Manager
Andrew specializes in technical operations, AI automation, business systems, analytics, and software delivery. He enjoys building systems that help teams move faster and make better decisions.
- Engineering leadership
- Project management
- AWS infrastructure
- Zendesk administration
- Power BI analytics
- Workflow automation
- Cross-functional execution
How I work
Core expertise
The disciplines I bring to building products and running technical operations.
Technical Operations
Running the systems and processes that keep delivery moving.
Technical Program Management
Cross-team initiatives shipped on a clear, honest plan.
AI & Automation
Workflow automation and AI that removes real, repeated toil.
Business Systems
Zendesk, HubSpot, Talkdesk — administered, integrated, sane.
Analytics & Reporting
Power BI dashboards leaders actually use to decide.
AWS Cloud Infrastructure
Pragmatic cloud architecture and operational ownership.
Zendesk Administration
Support systems tuned for speed and data quality.
Process Optimization
Finding the bottleneck and removing it for good.
Revenue Operations
Aligning the systems behind acquisition and retention.
Cross-Functional Leadership
Getting engineering, ops, and support pulling together.
Build in public
Writing
Notes on operations, automation, and building products in the open.
Let’s build something that helps people work, learn, and grow.
Open to founder conversations, consulting, and the right full-time role.